Welfare Benefits Update

Keep up to date with everything going on in the benefits system. With changes and new developments coming in all the time, it is important that advisers and officers keep up to date. This course covers all the most recent changes and and legal updates to keep your knowledge as current as possible.

Welfare Benefits Update is a half day course covering the most recent developments in welfare benefits and universal credit. It is aimed at anyone who provides advice to people who are on benefits and assumes a working knowledge of the benefits system.

Who should attend?

Benefits advisers and officers, customer service officers, employment and self-employment advisers, team leaders, business managers and anyone who wants to better understand the latest changes to the benefit system and give up to date advice.

Key Learning Objectives

By the end of the course, delegates will be able to:

  • Describe the most recent developments in the benefits world
  • Explain the implications of legal changes and government statements
  • Identify upcoming changes that will affect benefits

Course Content

This will vary depending on recent events but will include legislative changes, relevant court cases and government policy statements

Ongoing help and advice

All delegates to any of our courses receive ongoing email support from Turquoise Training for 12 months as well as our newsletter. Get thorough answers to all your benefit questions!