Supported Accommodation and Universal Credit

This one-day course provides delegates with detailed knowledge of how people residing in supported accommodation are affected by the new benefit system. It identifies the different models of specified accommodation and examines how the new legislation treats them.  It provides practical knowledge on how Universal Credit awards are calculated for people in supported accommodation including complications such as backdating and the benefit cap. It is aimed at industry professionals but does not assume any prior understanding of welfare reform or how benefits work.

Who should attend?

Landlords who offer supported housing, benefits advisers, housing officers, team leaders, anyone who works with benefit claimants in supported accommodation and wants to develop their knowledge of universal credit.

Course Aims

  • Describe the Universal Credit journey from application through calculation to payment
  • Identify specified accommodation
  • Identify which clients can claim Universal Credit and which can claim Housing Benefit
  • Explain how the Benefit Cap affects people in supported accommodation
  • Calculate simple claims for Universal Credit
  • Research relevant case law and regulations


Course Content

  • An overview of Universal Credit – the intent and purpose of the new policy
  • Who can apply for Universal Credit and who cannot
  • The evolving timetable for roll out
  • Application, the claimant commitment and sanctions
  • Essentials of the Universal Credit calculation
    • Structure of Universal Credit and the means test – how much can different customers get?
    • How the move from out of work to in work affects the claim
    • Work incentives for the employed and self-employed
    • Housing costs in Universal Credit
    • Backdating in Housing Benefit and Universal Credit
  • What is specified accommodation?
  • Regulations and case law
  • Specified accommodation
    • Exempt accommodation
    • Managed properties
    • Refuges
    • Hostels
  • Identifying specified accommodation – the local authority’s role
  • Receiving Housing Benefit, Universal Credit or both?
  • The Benefit Cap and supported accommodation
  • Payment of Universal Credit and alternative payment arrangements
  • Personal budgeting support and discretionary housing payments

Contact us on to book this course today!