Privacy Policy

Turquoise Training & Consultancy Limited (TT&C) Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

TT&C collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Records of your correspondence with us including email

How do we collect your data?

You directly provide TT&C with most of the data we collect. We collect data and process data when you:

  • Register online for our e-newsletter
  • Request a service from us such as training or consultancy
  • Book one of our training courses
  • Attend one of our training courses
  • Attend an event
  • Voluntarily complete a customer survey or provide feedback via email
  • Use or view our website via your browser’s cookies.

TT&C may also receive your data indirectly from the following sources:

  • Third party agencies, for example our partners, with your consent

How will we use your data?

Our Company collects your data so that we can:

  • Make and process training course bookings and provide support and information before and after training courses
  • Make and process consultancy service bookings and provide support and information before and after providing consultancy services
  • Send benefits news and information and dates of forthcoming training courses via our e newsletter
  • Email you with special offers on other products and services we think you might like.

How do we store your data?

We use appropriate technical and organisational measures and precautions to protect your personal data and to prevent the loss, misuse or alteration of your personal data. For example, we use trusted third-party suppliers to provide secure pages for financial transactions taking place on our website, meaning that your details are safe when you book courses through our website.

Unfortunately, sending information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of the data sent to our website on standard pages (any pages other than when you are booking courses). Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We encourage you to review the privacy statements of websites you choose to link to from the TT&C website, so that you can understand how those sites collect, use and share your information.

Whatever your relationship with us, we will only store your information for a limited amount of time, as set out in our internal data retention policy.

Once the retention period has expired, we will confidentially dispose of or permanently delete your information.

If you ask not to be contacted by us, we may keep some basic information about you on to avoid sending you unwanted materials in the future. If you ask not to be contacted by us, we may keep some basic information about you on to avoid sending you unwanted materials in the future.

Marketing

TT&C would like to send you information about products and services of ours that we think you might like, as well as those of any partner companies.

  • Employment Related Services Association
  • Entitledto Ltd

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop TT&C from contacting you for marketing purposes.

What are your data protection rights?

TT&C would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request TT&C for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that TT&C correct any information you believe is inaccurate. You also have the right to request TT&C to complete the information you believe is incomplete.

The right to erasure – You have the right to request that TT&C erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that TT&C restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to TT&C’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that TT&C transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@turquoisetraining.co.uk

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and the following website tells you how to remove cookies from your browser: https://www.privacypolicies.com/blog/how-to-delete-cookies/. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The TT&C website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 7 October 2019.

How to contact us

If you have any questions about TT&C’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@turquoisetraining.co.uk

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that TT&C has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Address: https://ico.org.uk/