Turquoise Training and Consultancy’s team have worked with local authorities for over 15 years, including London boroughs, Metropolitan, County and District Councils. We have trained hundreds of benefits officers, customer service advisers, council tax officers and financial assessment officers.
We have expertise in welfare benefits, universal credit, council tax and financial assessments for social care along with a deep knowledge of the Entitledto better-off calculator. Our training courses provide all the skills needed for you and your team to give great advice or to administer these complex financial areas.
We offer both open and in-house training courses. For a list of upcoming open courses see our open courses section. In-house courses are held at your offices for up to 15 delegates.
The courses listed below are especially relevant to organisations in your sector. They are designed by our experts but can be adapted to more precisely meet your particularly needs. Discuss your particular requirements with our team when you book with us and we’ll deliver a course that works best for you.
Our in-house training courses include:
Ongoing help and advice
All delegates to any of our courses receive ongoing email support from Turquoise Training for 12 months as well as our newsletter. Get thorough answers to all your benefit questions!